CREATING AN EMPLOYEE-FIRST WORKFORCE
MITCHEL S. HECKERT
Vice President
ROSE YANKE
Employee Benefits Client Service Leader
Companies in nearly every industry remain in the midst of a historically tight labor market. And it’s not an exaggeration to say that an organization’s benefits package could be part of the reason top talent stays or leaves. According to the Pew Research Center, 43% of people who quit a job in 2021 cited poor benefits as one of the reasons for leaving. The COVID-19 pandemic changed the way many people prefer to work and sparked a new focus on the value of benefits provided, from traditional healthcare coverage to mental health support and remote work policies. Companies are responding by reevaluating and, in some cases, enhancing their benefits packages to offer as much support as possible to employees. In 2023, we expect to see:
Medical and prescription drug coverage remain paramount, as health coverage continues to be the biggest line item for employers.
Enhanced support for mental and behavioral health, including coverage options and access to providers. Forward-thinking companies are offering alternative ways to connect with providers, such as virtual counseling, since the skyrocketing demand for in-network services can make it challenging for employees to utilize this benefit.
Creative, custom “fringe” benefits — such as flexible work arrangements, enhanced parental leave and commuter benefits. Such perks should be directly relevant to an organization’s workforce and offer significant perceived value for minimal additional cost.
Given the state of inflation and rising medical prices, clients will, of course, want to minimize the cost load of their plan — and we’re here to help thread that needle by managing risk and lowering claims without cutting benefits to employees.
That’s why it’s important to know which benefits actually move the needle for an organization’s unique workforce. After all, there’s an almost unlimited variety of benefits that could be offered to employees — from identity theft protection to pet insurance — and different workers will have varying priorities. At Graham Company, we utilize our proprietary P2RIME® process to analyze the specific business needs of each client and develop a custom plan that extends far beyond a benefits package recommendation. As a trusted partner, we design every process to ensure clients are taking the best steps to reduce costs, proactively manage risks, protect their workforces and foster an employee experience that recruits and retains talent. One key element of managing risk and creating a thriving environment for personnel is human capital management — the recruitment, onboarding and development of employees. People are a company’s most important asset, but they can also be a risk when not fully trained or engaged. One Gallop study found that disengaged workers have 64% more accidents at work than the most engaged employees — a staggering figure. And if someone leaves a company, the cost of replacing that person can be up to 1.4 times the position’s base salary, according to the U.S. Small Business Administration.
Graham’s Employee Benefits team is committed to helping clients protect what matters most, and that’s why we’ll be expanding our advisory services early next year to include risk management consulting for human capital management. Holistically mitigating risk includes proactively working to attract the right people, retain talent and create a culture of engagement and training to minimize injuries, claims and attrition.
Building the right benefits package plays a key role, as does effectively educating employees on the variety of resources and benefits offered. At Graham Company, we’ll help you navigate marketplace trends and stay competitive — while building the kind of culture that puts employees first.